Returns & Exchanges
At Auteur Studio, we stand by the craftsmanship of our collections and offer a 14-day return window for items in their original, unworn condition with all designer tags attached. We aim to ensure your acquisition perfectly complements your wardrobe through a seamless exchange or refund process.
Return Process
- 1.Initiate Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Package
Carefully place the items in their original branded packaging and include the printed return authorization form inside the box.
- 3.Affix Label
Attach the pre-paid DHL shipping label provided via email to the exterior of your package, ensuring any previous shipping labels are covered.
- 4.Drop Off or Collection
Deliver your package to the nearest authorized shipping point or schedule a complimentary courier pickup through our portal.