Frequently Asked Questions
Everything you need to know about your Auteur Studio experience.
What is the typical shipping timeline for my order?
Standard orders are processed within 2-3 business days. Domestic shipping typically takes 5-7 business days, while international delivery can take 10-14 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items and intimate apparel are final sale and cannot be returned.
How do I ensure I am selecting the correct size?
Each product page features a detailed size guide with specific measurements. As our silhouettes vary between structured and oversized, we recommend comparing these measurements to a similar garment you already own.
Which payment methods do you accept?
Auteur Studio accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Shop Pay and Klarna.
Are your garments ethically produced?
Sustainability and ethics are at the core of our studio. we partner exclusively with certified manufacturers who ensure fair wages and safe working conditions, utilizing organic or recycled textiles whenever possible.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking link. You can also monitor your delivery status through your Auteur Studio account dashboard.